Return and Refund Policy
Exchanges:
We offer size exchanges within 3 days of delivery. The product must be unused, unwashed, and in original condition with tags. A nominal charge will be applied to cover shipping and operational costs. To initiate an exchange, please contact us at [karma08k@gmail.com] with your order number and reason for exchange.
In case of exchange/ replacement the product will be delivered within 7-10 days post verification of claim and confirmation of product condition after return at the warehouse.
Defective/ Wrong items
- Returns and replacements are only provided in case of the customer receiving faulty or defective product. All items are inspected thoroughly before a return/exchange is processed. Items found worn/used will be rejected and returned back to you. If you receive a faulty item, please let us know via email within 24 Hours of receipt as we cannot assist you after that time frame. Please contact karma08k@gmail.com for assistance.
We cannot refund your postage costs unless the product is faulty/incorrect. If your item is faulty or incorrect, you will have to let us know within 24 Hours of receipt. We cannot give any refunds/assistance after this time period. Please make sure that you have carefully reviewed your order before finalising your purchases. For more information, or if you are unsure if you are eligible for a refund or exchange, please contact us at karma08k@gmail.com
Refund timeline:
Refund will be credited within 7 business days to original source of payment, dependent upon confirmation and verification of the claim.